توضیحات :
There is no doubt that world class manufacturing offers a vast variety of economic development opportunities and plays a vital role in rapid economic changes, productivity improvement and international competitiveness enhancement for developing of countries. In this paper, primary data are collected via structured interviews with Kalleh specialists using the standard questionnaire developed by Shingo. Data analysis shows that according to five areas of Shingo’s model, Kalleh is placed as a world class manufacturer only in result areas, i.e. quality, cost and delivery, and profitability and customer satisfaction. Kalleh hasn’t gained the minimum required points in leadership and empowerment, system integration and manufacturing strategy, and non-manufacturing support functions. Overall, Kalleh hasn’t obtained enough scores to be considered as a world class manufacturer. To become a world class manufacturer, Kalleh needs to focus more on improving its performance in leadership and empowerment, system integration and manufacturing strategy, and non-manufacturing support functions.
