Strategic Operations Management:Motivation Moderates Relationship between Emotional Intelligence and Communication Effectiveness in Organizations of Iran

In today's strategic management, motivation in organizations of Iran plays a main role in relationship between emotional intelligence and communication effectiveness. The paper is undertaken to understand the strategic behavior and motivation with relationship between managers’ emotional intelligence and employees to improve communication effectiveness in organizations of Iran. Data (N=123) for this study were collected through questionnaires that participants were managers and employees of Agricultural Bank of Iran. The aim of this paper assesses the emotional intelligence with communication effectiveness and motivation as moderator in Agricultural Bank of Iran. Strategic management plays an important role in strategic behaviors of managers and employees in organizations. Also, on the other hand, strategic management has a positive relationship with strategic alignment and strategic alignment can impact motivation in this study. Effective strategic alignment has a positive effect on the motivation of managers and employees in organizations of Iran. Additionally emotional intelligence influenced by strategic behavior in this relationship.The result of the paper shows a strong correspondence between motivation with the relationship between emotional intelligence and communication effectiveness. Also strategic management has a positive relationship with strategic behavior; on the other hand, relationship with strategic alignment that can influence motivation in Agricultural Bank of Iran.

Emotional Intelligence, Communication Effectiveness, Motivation, Strategic Management, Stra-tegic Behavior, Strategic Alignment.