Emotional intelligence is a different way of being smart. It includes knowing what your feelings are and using your feelings to make good decisions in life. It’s being able to manage distressing moods well and control impulses. It’s being motivated and remaining hopeful and optimistic when you have setbacks in working toward goals. It’s empathy; knowing what the people around you are feeling. And it’s social skill—getting along well with other people, managing emotions in relationships, being able to persuade or lead others. Emotional intelligence was popularized in 1995 when psychologist Daniel Goleman wrote his book, Emotional Intelligence: Why It Can Matter More Than IQ. Emotional, or social intelligence, involves at least five types of skills: 1- Self-awareness is a person’s ability to understand and be aware of their feelings and moods. Self-awareness helps a person keep an eye on their thoughts and emotions so they can better understand why they feel a particular way. 2- Managing emotions This skill helps people display their emotions in socially appropriate ways. It helps one control anger, sadness, and fear. 3- Motivation helps a person use their emotions to reach their goals. It helps them hold back their impulses and delay gratification to reach these goals. 4- Empathy is the ability to understand how a person feels. It is different from feeling sorry for someone. It is feeling like “walking in their shoes.” 5- Social skills are dealing with others in social situations. It is the ability to carry on a conversation and deal with other’s emotions. It is being socially competent.
کلید واژگان :s Emotional Intelligence, Self-awareness, Managing emotions, Motivation, Empathy, Social skills.
ارزش ریالی : 300000 ریال
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