Comprehensive Model of Mobile Government in Iran

The mobile-Government (m-Government) is one of the most important concepts that have been in the top consideration for the last decades. The purpose of the m-Government is to provide a suitable and reliable infrastructure for citizens to access services easily. It also provides better opportunities to people to participate in social events and activities. By this means, providing tools for implementing the m-Government activities is of most significance. In Iran, m-Government initiative was launched as a part of the country's overall information technology plan (for instance: e- Government) focused on ICT as a tool to reform public organizations. In this paper, a review of literature of m- Government in recent years, together with survey and comparison of current models of m-government, has led to the proposal of native m-services in Iran. The population is all managers of Information technology sectors in 22 regions of Tehran municipalities. Analysis tools of data are SWOT and QSPM matrixes. The outcome results are in the form of a comprehensive model which emphasizes that the m-Government policy can be an effective approach to provide better services to citizens.

Government, M-government, Comprehensive Model, M-services, Iran