چکیده :

Nowadays, Lean Six Sigma methodology is being vastly used by organizations which are in competition with each other. To deploy Lean Six Sigma in an organization, it is important that the defined improvement projects being prioritized and selected properly. One can assume the selection of an improvement project as the most difficult step Lean Six Sigma. Hence in present study it is aimed to prioritize and choose the best Lean Six Sigma improvement project, using data envelopment analysis (DEA) cross efficiency model. So in order to evaluate cross efficiency score of the projects, 12 improvement projects were selected initially. Then 5 common criteria with the most frequency in previous studies were chosen. Data gathering was performed based on these 5 criteria and 12 projects. Next, efficiency scores were obtained for 12 projects using DEA cross efficiency matrix. Results showed that project 4 ranked first according to the data gathered and the model used. Also it was observed that if DEA cross efficiency is used for prioritizing, selecting and ranking Lean Six Sigma improvement projects, ranking would be done without any interference in efficiency scores and the most proper project would be selected.

کلید واژگان :

improvement project, Lean Six Sigma, prioritization, data envelopment analysis (DEA), cross efficiency.



ارزش ریالی : 600000 ریال
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