Optimization of Outsourcing ICT Projects in Public Organizations; Case Study: Public Center of Iranian ICT Studies

Outsourcing is a strategic decision and consequently, it has a fundamental impact on the performance and costs of an organization. If the spiritual and economic costs are not allocated appropriately, it will be led to competitive advantages and will drag the organization on the verge of destruction. In this paper by using over a decade outsourcing experience of outsourcing in a national center as well as presented models in this regard, an integrated model has been presented which could be of great help in remarkable cost reduction and it would result in high productivity in national projects. This contribution is based on a knowledge management module. In this paper, Momma, J. and Hvolby’s four-stage model will be introduced for outsourcing as the base model. Then, with an interview to outsourcing of the research projects in Public center of Iranian ICT studies and its analysis, the results and knowledge obtained will be discussed in a model framework for the research project outsourcing. In the end, the required points will be introduced for using proposed model and the benefits of its usage.

Outsourcing, Public center, Research management, Research projects