Identifying and ranking effective factors on organizational commitment of employees using MADM techniques

Organizational commitment is the employee's psychological attachment to the organization. The main goal of paper is identifying and ranking the effective factors on organizational commitment. This survey performed in regional electricity of Yazd (Iran). First, using the Delphi technique and expert opinions, 35 components that are effective on staff organizational commitment, identified and classified in four groups. Finally, these factors using statistical methods and MADM techniques ranked. The results show that between influential factors on organizational commitment, organizational and managerial factors have the most effect on organizational commitment. Some suggestions proposed to improve organizational commitment.

organizational commitment; employees; Delphi technique; MADM techniques; education