Abstract: The Purpose of study was survey of employee’s readiness working in physical education offices in West & East Azerbaijan and Ardebil provinces in accepting Total Quality Management. Sample was 125 Employees (45 female and 80 male) that working in the physical education offices of the three mentioned provinces. For response to the study's questions, used the Spinwall (1994) questionnaire including ten variables of TQM and each variable Contain of four questions. The questionnaire was distributed among the Employees and then the collected data was analyzed. Statically method for analysis of data was qualitative methods, t-test, one way ANOVA and Kruskal- Wallis test (P≤ 0/05). Result showed that the officials from three selected provinces with the TQM acceptance mean of 128.422 have a high level of readiness. Other result is that: No significant difference between the amount of readiness in accepting TQM among males and females (P≤ 0/05). Also significant difference between the different working experiences of employees in officials in accepting the TQM is had (P≤0/05). There is no significant difference between the officials regarding their educational degree in accepting the TQM as well as there is no significant difference between the officials in accepting different variables of TQM, except for Continuous improvement.
کلید واژگان :Quality, Total Quality Management, Readiness for TQM accepting, Employee
ارزش ریالی : 600000 ریال
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