A Survey of the Relationship Between Critical Psychological State and Organizational Citizenship Behavior

Abstract: The existence of professional employees in organizations is vital for competing and survive in uncertain environment. These employees not only should conduct their works well, but also should be work beyond their organizational official responsibility. Today’s organizational need is to achieve goals for professional employees. Different factors impact on creation of this behavior. This article studies the Critical Psychological State emphasis on Organizational Citizenship Behavior. The method of this research is applied and descriptive- survey. The population of this study consists of 250 experts working in IRIB training center, 148 individual were selected at random for this study as sample. Data elicitation was carried out by distributing questionnaires. A causal model was implemented to test the provided conceptual model. Data analysis was conducted by frequency distribution, percentage, Spearman correlation test. Afterwards, all analyzes were carried out by SPSS. Findings demonstrated that there were significant relationship between Critical Psychological State and Organizational Citizenship Behavior (r=.556, p<.001). Finally some solutions presented to improve Citizenship Behavior in Training Center and IRIB.

Critical Psychological State, Organizational Citizenship Behavior and IRIB.