Evaluation of the effective variables of the value engineering in services (Qazvin post center case study)

The value engineering is a systematic method for resolving the problems, reducing the cost and improving the function and quality simultaneously and this leads to the increase of customer satisfaction by investigating and improving the value index. In recent decades, industrial and developing countries and also the Iran’s neighboring countries realize the necessity of using value engineering in order to economize the costs and investigate methods to reduce the unnecessary costs. By investigation of value engineering in post center and by observing its comprehensiveness in our routine life, we try to recognize value engineering and its implementation in this organization. The results of this research which are based on the post managers and specialists responses show that applying value engineering by the post managers has significant effects on reducing the cost, saving time and customer satisfaction..

Value engineering, Quality, Cos