چکیده :

Human resources are one of the rare resources that can make permanent competitive advantage for the organization. Today with regard to swift growth of changes, especially in the field of management, we can say that promotion of organizations is at the stake of human resources which are committed to goals and values of the organization. Organizational commitment is an important job and organizational view that during last years have attracted loss of organizational behavior, psychology and specially, social psychology researchers. On the one hand, widespread researches in the field of human resources show that intelligence have significant effect on human resources expansion. Also new paradigm named emotional intelligence has emerged in the field of management and organization. Emotional intelligence includes: a collection (set) of recognition abilities, understanding, description of one’sown and other emotions and appropriate processing of them in order to represent an appropriate reaction. According to this, the concept of emotional intelligence means “appropriate understanding and processing of one’s own and other emotions so that on the basis of it can have ethical behaviors, social conscience. This research (paper) had been done with the name of review (survey) of the relationship between emotional intelligence and organization behavior among personnel of road and urbanization office of Zanjan province (city). Method of this paper is descriptive- survival, this paper with regard to type of research is practical and for data collection has used two kinds of questionnaires: emotional intelligence and organizational commitment. Research population includes personnel of Zanjan road and urbanization office in 2013, and simple random sampling is used that 170 person have been choose as the sample. Pearson test and t student has been done for theory questions. With regard to this that significance level is less than 0/05 (sig=…) so for all theories in the field H=0 and all theories of research are at the 95% of reliability. And we concluded that between emotional intelligence and its dimensions among Zanjan road urbanization office personnel a meaningful relation exists

کلید واژگان :

emotional intelligence, organizational commitment, Zanjan road and urbanization office



ارزش ریالی : 300000 ریال
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