During three decades ago, a collection of new technologies and discussions have come up as like as assessment of organizational performance for developing management in all organizations. Balanced scorecard is one of the instrument that is used for assessing organizational performance. This technique helps the organization to arrive to its purpose by focusing on organizations strategies and making logical relationship with all organizational dimensions. By application of expert's opinions alongside with BSC, we get usage of decision-making strategy as TOPSIS. In this research, one paper products manufacturer company in Iran is studied. This company activity is limited to production of Kleenex, paper towel, and fruit packaging paper. BSC and TOPSIS methods has been used to improve organizational performance in paper products manufacturer company. Finally, total performance score will be calculated by multiplying the global weights and scale values of performance indicators and then by summing the resulting performance levels. These results can be effective in assessing organizational performance in the mentioned company.
کلید واژگان :
Paper Products Manufacturer Company, Balanced Scorecard, TOPSIS
