In today's world, a society is superior that balances between what it has and what it wants. This requires managers to know members of the community and their needs. In this paper, the impact of the main parameters of information technology on society satisfaction is examined using the system dynamics perspective. In the first stage, the most important parameters of information technology are obtained through library studies and review of previous research. In the second step, the obtained parameters are classified based on the type of communication with each other and then the type of communication between the parameters and their impact on each other is determined. Afterwards, these parameters and causal relationships between them have been modeled and analyzed using Vensim software. The results of this paper show that managers can turn threats into opportunities to change and improve the level of satisfaction in society by turning the issue of satisfaction into a dynamic model of planning based on information technology parameters.
کلید واژگان :
Modeling, Information Technology, System Dynamics, Society Satisfaction
