This research intends to study on the impact which emotional intelligence may exert on job satisfaction in employees of Chain Company. After reviewing the literature pertaining to emotional intelligence and job satisfaction, we created two separate questionnaires in which emotional intelligence and job satisfaction were central. We aimed, by these questionnaires, at ranking job satisfaction elements. After verifying their reliability and validity they were distributed among members of statistical population. Results obtained from application of Pearson correlation as well as regression tests indicate that there is a positive, meaningful relation between emotional intelligence and job satisfaction. It was also found that the relation of social skills and self-regulation with job satisfaction was more than other relations. Also, using one-way variance analysis test, the relation between demographic features of employees and their job satisfaction was considered. The results proved no relations between the said variables. In conclusion, using analytic hierarchical process, we ranked emotional intelligence aspects in which “empathy” and “motivating oneself” were placed is high levels.
کلید واژگان :emotions, emotional intelligence, job satisfaction
ارزش ریالی : 600000 ریال
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