In this “information and knowledge” age, instead of traditional financial assets and even large markets, knowledge capital has been the competitive edge for major corporations. This has lead to a new concept called “knowledge man-agement”. Indeed, the identification of knowledge in business sectors as a competitive advantage and strategic resource intensifies the necessity of implementation of knowledge management (KM) in organizations. Knowledge management is the process of identifying, selecting, organizing, and transferring important information and skills, which exists as disorganized form in the organization. However, there are several stories of failed implementation of knowledge man-agement in organizations. In order to succeed in implementing knowledge management, identification of the success factors for knowledge management is of great importance. The current research has therefore presented a conceptual model for implementing knowledge management successfully in Tehran municipality. This study has first identified effective variables on success of knowledge management; then has evaluated its significance and developed a concep-tual model for the critical factors on successful knowledge management in the organization under study. According to the conceptual model offered by this research, these critical success factors are dimensions of organizational culture, strategy and leadership, organizational structure, information technology infrastructure and human resources
کلید واژگان :Knowledge Management; Critical Success Factors; Tehran Municipality
ارزش ریالی : 300000 ریال
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جزئیات مقاله
- کد شناسه : 1142573911580049
- سال انتشار : 2012
- نوع مقاله : پذیرفته شده در سایر مجلات علمی معتبر و علمی مروری و ISC
- زبان : انگلیسی
- محل پذیرش : Journal of Service Science and Management
- برگزار کنندگان :
- ISSN :
- تاریخ ثبت : 1393/12/16 18:08:35
- ثبت کننده : محمد میرکاظمی مود
- تعداد بازدید : 341
- تعداد فروش : 0