The present study aimed to evaluate the relation between EFQM and performance improvement of the employees of Imam Reza hospital of Kermanshah. The present study was applied in terms of goal and descriptive-correlation in terms of method. For data collection, the questionnaire was applied. The study population was all the employees of three sections of nutrition, medical documents and surgery in 2012 as 92 people. The data analysis was done by descriptive and inference statistics. The results of the hypothesis test showed that there is a positively significant association between the implementation of EFQM and components (improving the ability, improving the job identification, organizational support, motivation and adaptability of the employees) and there was no significant relationship between EFQM and components of increasing the feedback and validity of the decision making. Finally, some recommendations were presented for the results of the study.
کلید واژگان :
Organizational excellence, EFQM, Improving the performance of the employees
