چکیده :

According to the organization's activities as a social institution responsive to society expectations, the performance evaluation can determine organization success or failure rate in the goals achievement. This study has been done to survey performance evaluation of administration Qazvin Imam Khomeini Relief Foundation. This research is a descriptive - analytical survey and a simple random sample of 7 individuals from the expert staff have been chosen and questionnaire was completed by them. Data design and analysis has been based on the analytic network process. Main indicators of this research were four aspects: customer orientation, internal business processes, growth and learning and financial. In the performance evaluation of relief foundation, financial aspect with the 35/72% weight, customer orientation aspect with the 25/15%, growth and learning aspect with 20/84% and internal business processes aspect with 18/29% were in the first to four places.

کلید واژگان :

Performance Evaluation, Balanced Scorecard, Analytic Network Process, Internal Business Processes



ارزش ریالی : 300000 ریال
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