چکیده :

During the past decade, knowledge management, has made remarkable progress and completed, even as much as a new management theory. Can be seen, the quality of management, Managerial Revolution, a new way of thinking in terms of organization, a paradigm shift, a comprehensive approach to improve the overall performance of the organization, or framework, to manage the competition. Despite various attempts, the promoters of quality management knowledge, experience has shown that many organizations are not able to run, a quality management program, as successful. Six sigma as well as an approach to improving the quality, not the exception. Identify the key elements of Six Sigma, in order to create a comprehensive and flexible system for achieving, sustaining, and maximizing the success of the organization, that is, improving process performance, is it binding on the current situation. So far, extensive research on Six Sigma, performance, and many researchers have studied the application of Six Sigma, the extraction of the key factors in multi-criteria method, can be effective, to identify key factors in the success of Six Sigma. Results, it is shown that the outputs obtained using multivariate assessment, are effective in identifying key factors.

کلید واژگان :

Six Sigma, Multi-Criteria Evaluation, Key Success Factors



ارزش ریالی : 120000 ریال
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