Identify and evaluate the factors influencing technological capabilities using fuzzy Dematel techniques at science and technology parks (Case Study: knowledge-based companies at Mashhad's Science and Technology Park

Science and technology parks are considered as the main hub for technological development in the country. Science and technology parks consist of knowledge-based companies which are engaged in designing and producing innovative products and services. The technological capabilities is one of the important issues that are extremely important for knowledge-based companies. In this study, important and key aspects and technological capabilities in knowledge-based companies will be identified and evaluated. In this paper, the key factors in technological ability and capability using fuzzy Dematel techniques have been analyzed. The main factors influencing technological capability in this research include: Creativity and innovation capabilities, flexibility in business processes of the company, the acquisition and transfer of technologies, capabilities and competencies of human resources, the ability to take advantage of information and communication technological tools, the ability to commercialize products and services on the market, the the use of knowledge management in the creation and management of technology. The results showed that the ability to use knowledge management is considered as the most influential factor in the creation and management of technology, the ability to commercialize products and services in the market is considered as the most affected factor, and the use of knowledge management in the creation and management of technology was considered as a factor that has the most interaction with other factors.

technological capabilities, Fuzzy Dematel, knowledge-based companies