OBSTRUCTIVE ELEMENTS AND ALTERNATIVES TO ACCESS TACIT KNOWLEDGE FOR CONVERTING TO ORGANIZATIONAL KNOWLEDGE

Knowledge is a source for survival and organization`s success requirement to achieve the related knowledge and profound understanding in all levels. Analysts estimate that without knowledge management`s functions, more than 80% of information that, staff gain during act and performance are invisible and as if they are intangible assets and useless from management`s insight, indeed, they should be named wasted information resources (Valizadeh, 2006). In postmodern industrial society, knowledge is a key source. Since, only some parts of knowledge become internal and the rest is done by people, then, against production activities, supervising and controlling scientific activities is too difficult. As other organizations, national gas company confronts various conflicts in training and controlling knowledge In this paper, beside to study barriers to achieve an implied knowledge, strategies to achieve a tacit knowledge and convert it to an organizational knowledge in mentioned company is reviewed, so applying this hidden resource, would be possible. In order to collect data based on learning-enrichment model which consists of seven components of learning by doing, simulation, essay writing, coaching, nurturing skills of knowledge`s creating and transmission, decision making based on modeling and profound learning through recognition learning methods, a questionnaire with 68 respondent were applied. An opinion polls was conducted on staff in control and planning, research and development, technical and engineering services units as scientific staff, about approach tools to profound learning and intelligence kinds, too. The research`s result is to determine effectiveness degree of each seven components in learning enrichment model

knowledge management, tacit knowledge, organizational knowledge